Senior Croupier/Croupier

Key Responsibilities Deal games and provide friendly customer service and ensure maximum games security. Handle, check and observe player ratings at gaming tables. Ensure compliance with all statutory requirements, established policies, standard operating procedures, internal controls & service standards. Assist patrons with information related to the playing of games, rules of approved games and information on casino floor promotion events. Assist in collecting feedback for gaming-related loyalty programmes or surveys on the casino premises for better customer service delivery. Perform payout-related computations with speed and accuracy. Perform all other ad-hoc assignments as and when required. Requirements Meet the relevant Regulatory Authority’s statutory requirement of minimum 21 years of age. Minimum GCE `N' level or an equivalent qualification. Comfortable working in a fast-paced casino environment. Possess excellent customer relations, interpersonal and communication skills. Ability to stay calm under pressure and capable of managing multiple tasks simultaneously. Willing to work rotating shifts, including weekends and public holidays. No experience required as training will be provided. Candidates with prior relevant experience may be considered for the Senior Croupier position.