General Manager (Restaurant)

Job Summary Lead and manage all restaurant operations to drive profitability, enhance customer experience, and develop a high-performing team. Implement strategies to boost sales, control costs, and maintain brand standards in a dynamic hospitality environment. Responsibilities Oversee daily restaurant operations to ensure smooth workflow and high service standards Lead and coordinate all departments including service, kitchen, reservations, marketing, and administration to achieve operational goals Develop and execute operational strategies to improve efficiency and profitability Drive sales growth by implementing strategies to increase average spend, customer retention, and repeat visits Build and maintain strong relationships with corporate clients, business partners, and VIP guests to expand business opportunities Identify and pursue new revenue streams and partnerships to grow the restaurant’s market presence Recruit, train, coach, and develop department heads and team members to build a skilled and motivated workforce Establish clear performance standards and accountability measures across departments to enhance team productivity Foster a positive and high-performance work culture that supports staff retention and development Manage budgets, monitor food and labor costs, and control operational expenses to meet financial targets Review financial reports regularly and implement corrective actions to maintain profitability Ensure exceptional guest satisfaction by maintaining brand standards and handling key customer feedback and escalations effectively Required competencies and certifications Diploma, Advanced Diploma, or Degree in Hospitality Management, Business Management, or related field Minimum 5 years of management experience in the F&B, hospitality, or hotel industry Proven ability to lead profitable restaurant or hospitality operations Strong leadership skills with experience managing large teams and multiple departments Proficient in financial manag…