General Manager

Job description The General Manager will be responsible for the strategic, financial and operational management of the company’s nightclub and entertainment venue. Key responsibilities: Develop the nightclub’s business strategy, annual operating plan, budget and revenue targets. Direct the overall management of entertainment, guest relations, venue operations, marketing and security coordination. Monitor revenue, operating expenses, manpower costs, event profitability and overall business performance. Develop entertainment programmes, themed nights, private functions and promotional events. Negotiate commercial agreements with performers, DJs, event organisers, promoters, suppliers and corporate partners. Establish operating procedures for customer service, crowd management, cash control, incident reporting and venue security. Supervise department managers, entertainment coordinators, guest-relations personnel and operational employees. Review customer attendance, event performance and sales data to improve revenue and customer retention. Ensure operations comply with applicable entertainment, liquor, fire-safety, security and employment requirements. Prepare management reports and provide business recommendations to the company director. Recruit, train and evaluate management and operational personnel. Identify opportunities to expand the company’s nightclub and entertainment business.