Business Analyst

Job Summary We are looking for a detail-oriented Business Analyst to support digital transformation initiatives within a highly regulated environment. This role involves driving end-to-end business analysis activities across solution design, testing, implementation, and post-go-live support, requiring strong stakeholder management, analytical thinking, and regulatory awareness. Mandatory Skill-set Bachelor’s Degree in IT, Computer Science, Business, Engineering, or related field; Must have at least 2 years of experience as a Business Analyst or similar role; Strong experience in requirements gathering, process analysis, and functional documentation; Hands-on experience supporting SIT/UAT, defect management, and implementation activities; Good experience in designing customer-servicing platforms or customer-facing digital channels; Experience working in regulated environments such as hospitality, financial services, government, or similar industries; Familiar with Agile, Waterfall, or hybrid SDLC methodologies; Strong stakeholder management and communication skills across business, IT, compliance, and vendors. Desired Skill-set Experience in COTS evaluation, fit-gap analysis, or vendor management; Exposure to tender/RFP processes and vendor assessment activities; BA or Agile certifications such as CBAP, CCBA, CSM, or CSPO are a plus. Responsibilities Gather, analyse, and translate business and regulatory requirements into functional and non-functional specifications; Drive end-to-end business analysis activities across solution design, testing, implementation, and post-go-live validation; Facilitate workshops and discussions with business, compliance, IT, and vendor stakeholders; Maintain requirements traceability and ensure solutions align with business and compliance expectations; Support COTS evaluation, vendor coordination, and solution assessment activities; Define and support SIT/UAT/ORT activities, including defect tracking and resolution coordination; Support implementation readiness, operational handover, and post-deployment validation activities; Act as the key bridge between business, compliance, vendors, and technical teams throughout the project lifecycle. Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest. When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website(https://www.sciente.com/privacy-policy). Confidentiality is assured, and only shortlisted candidates will be notified for interviews. EA Licence No. 07C5639