Front Desk Agent (Central)

📍 Location: Somerset 🕒 Work Hours: 5 days work week 💰 Salary: Up to $2,700 Our client is a globally recognised luxury hotel brand operating an upscale lifestyle property in Singapore's central business district. Job Scope: Deliver a warm and professional guest experience through efficient check-in and check-out processes, accurate reservation handling, room allocation, and prompt resolution of guest enquiries and concerns. Ensure seamless front office operations by managing guest accounts, payments, correspondence, luggage coordination, and maintaining accurate records within the property management system. Enhance guest satisfaction by providing personalised service, recognising VIP and repeat guests, handling feedback with care, and supporting upselling and loyalty programme opportunities. Collaborate effectively with internal departments while maintaining compliance with hotel policies, financial controls, safety standards, and contributing to a smooth and well-coordinated front desk operation. Job Requirements: Diploma or Degree in Hospitality Management or a related field preferred, with 1–3 years of experience in Front Office or guest-facing roles within the hospitality industry. Strong communication and interpersonal skills, with the ability to engage effectively with guests and colleagues. Familiarity with property management systems (e.g., Fidelio or similar) is an advantage, along with good organisational and administrative abilities. Able to work effectively in a fast-paced environment, demonstrating strong problem-solving skills and adaptability. To apply, kindly click APPLY NOW to submit your latest CV. We regret that only shortlisted candidates will be notified. SAAY EA Registration No.: R25139436 EA License No.: 25C2695