Supervisor

Job Description: Store Operations Management: Supervise daily activities (opening/closing, cash handling, transactions) for accuracy and policy compliance. Monitor sales, analyze trends, implement revenue strategies. Team Leadership: Recruit, train, schedule, mentor staff. Assign tasks, evaluate performance, address concerns. Foster positive work environment. Customer Service: Resolve complaints professionally for satisfaction. Train staff on communication and problem-solving. Inventory Control: Manage stock through checks, coordinate restocking, prevent waste/shrinkage. Visual Merchandising & Store Maintenance: Display products, organize shelves, maintain clean/safe store. Implement promotions. Compliance & Safety: Enforce health/safety regulations. Ensure legal and policy compliance to prevent fraud/errors. Job Requiremnts: Education & Experience: High school diploma; associate’s degree preferred. 2+ years retail/mini-mart experience, 1+ year supervisory role. Skills: Leadership, team management, scheduling/training/performance experience. Communication skills. Proficient in math/cash handling, familiar with POS/inventory software. Knowledge: Retail operations, sales, inventory control, loss prevention. Awareness of local regulations. Personal Qualities: Detail-oriented, organized, multitasking in fast-paced environment. Problem-solving, decision-making skills. Reliable, strong work ethic. Physical Requirements: Stand for extended periods, lift 25kg, perform repetitive tasks. Flexible to work evenings/weekends/holidays.