Operations Coordinator (Marine Service)

Key Responsibilities 1️⃣ Service Job Coordination Plan and schedule service engineers for onboard and workshop jobs Track job progress, attendance, and completion status Liaise with customers, superintendents, and internal teams on job updates Prepare job folders, service checklists, and required documentation Monitor service reports submission and filing 2️⃣ Spare Parts & Logistics Coordination Coordinate spare parts preparation for service jobs Work with warehouse to ensure parts availability and timely delivery Track parts usage and update job records Arrange logistics for tools, equipment, and urgent shipments 3️⃣ Workshop Operations Support Coordinate workshop job queue and priorities Track repair progress and completion timelines Ensure tools and equipment calibration records are updated Support procurement requests for urgent operational needs 4️⃣ Documentation & Reporting Prepare and maintain organized records of service reports, job orders, and delivery notes Update internal job tracking system or spreadsheet Prepare simple weekly operational status report Support invoicing process by ensuring job completion documents are complete 5️⃣ Communication & Compliance Act as communication bridge between office, workshop, and site teams Ensure compliance with company procedures and safety requirements Flag operational issues, delays, or risks to management promptly Authority Coordinate scheduling and operational arrangements Request resources required for job execution Escalate operational conflicts or delays to management Key Performance Indicators (KPIs) On-time job coordination and completion support Accuracy of operational records and documentation Response time to internal and customer coordination needs Minimal operational delays due to coordination gaps Preferred Profile Experience in marine, engineering, or technical service environment Strong coordination and communication skills Organized, detail-oriented, and proactive Able to manage multiple jobs simultaneously Class 3 driving license preferred