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Service Ambassador, Sentosa Express

SMRT Corporation Ltd

SingaporeFull-timeOn-site

Posted 18 Jun 2026

About this role

The Service Ambassador is responsible for the daily operations of the Sentosa Express station, ensuring excellent customer service and managing crowd flow. Key tasks include station inspections, facilitating maintenance, and assisting guests with various needs. Candidates should have at least a GCE 'O' level or equivalent and be assessed as competent according to industry standards. A service-oriented mindset and the ability to work in a fast-paced environment are essential.

What they're looking for

Customer ServiceCrowd ManagementCommunicationMulti-taskingProblem SolvingSafety AwarenessStation OperationsFirst Aid

Frequently asked questions

What does a Service Ambassador, Sentosa Express at SMRT Corporation Ltd do?

The Service Ambassador is responsible for the daily operations of the Sentosa Express station, ensuring excellent customer service and managing crowd flow. Key tasks include station inspections, facilitating maintenance, and assisting guests with various needs. Candidates should have at least a GCE …

What skills does this Service Ambassador, Sentosa Express role need?

Key skills for this role include Customer Service, Crowd Management, Communication, Multi-tasking, Problem Solving, Safety Awareness.

How much does a Service Ambassador, Sentosa Express at SMRT Corporation Ltd pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Service Ambassador, Sentosa Express role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Service Ambassador, Sentosa Express role?

You can apply directly on SMRT Corporation Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.