SMRT Corporation Ltd logo

Associate, Operations Control Centre

SMRT Corporation Ltd

SingaporeFull-timeOn-site

Posted 7 Jun 2026

About this role

Provide real-time monitoring and coordination of transport operations to support customers and driver-partners. Manage bookings, resolve service issues like breakdowns or delays, and maintain accurate documentation for audits. Requires at least 2 years of customer service experience and fluency in English and Mandarin or Malay. Candidates must hold a GCE 'N', 'O', or 'A' level qualification and be able to work rotating shifts.

What they're looking for

Booking And Dispatch SystemsCustomer ServiceMultitaskingProblem SolvingStress ManagementCommunication SkillsTime ManagementAttention To Detail

Frequently asked questions

What does a Associate, Operations Control Centre at SMRT Corporation Ltd do?

Provide real-time monitoring and coordination of transport operations to support customers and driver-partners. Manage bookings, resolve service issues like breakdowns or delays, and maintain accurate documentation for audits. Requires at least 2 years of customer service experience and fluency in E…

What skills does this Associate, Operations Control Centre role need?

Key skills for this role include Booking And Dispatch Systems, Customer Service, Multitasking, Problem Solving, Stress Management, Communication Skills.

How much does a Associate, Operations Control Centre at SMRT Corporation Ltd pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Associate, Operations Control Centre role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Associate, Operations Control Centre role?

You can apply directly on SMRT Corporation Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.