Head, Conduct & Control, Tb-Cash

Job Summary • The role of the Global Head Conduct & Control, TB-Cash is to ensure effective risk identification, assessment, remediation, governance, and control effectiveness • The role is responsible for key component parts of non-financial risk management and facilitation of a standardised, robust risk & control approach across TB-Cash. • The role holder is responsible to provide informed, independent, and objective counsel to the COO, Operations and Business Head for TB Cash routinely and/or upon request, to make informed decisions to stop, restrict or continue business; what to escalate & where to prioritise funding. • The role holder is responsible for the aggregation and translation of the taxonomy of non-financial risks, providing reliable horizon scanning capability to make informed and/or anticipatory decisions to mitigate the impact of an unforeseen event e.g., geo-political, conduct, human capital, climate, reputational, cyber, in order to answer the ‘so what’ when these risks are identified. • The role holder will operate as the Chief Product owner for the Cash related workstreams under the TB Sustainability Regulatory & Risk Programme and oversight of all risk and regulatory change in the wider TB-Cash Portfolio. • Act as a focal point for all transversal TB NFR issues and initiatives pertaining to Cash • Establish & drive consistent engagement model for regulatory change management between 2LOD, Enterprise Risk Management and the business. • Address incidents, lead root cause analysis, and ensure remediation executed to prevent repeat incidents. • Lead relationship with internal audit and compliance 2nd Line assurance, providing support for audit agenda and timely / quality remediation and findings. Key Responsibilities Strategy • The role is responsible for key component parts of non-financial risk management for TB-Cash i.e. identification, assessment, governance, and control effectiveness. The role is also responsible for Leading Risk Remediation Activities • Risk Remediation – Provide support in the design and oversight of the framework to ensure appropriate prioritisation of all non-financial risk and regulatory initiatives through business NFRCs, Risk Forum, PgSC and QPRs, and measure progress against its strategy through the scorecard and appropriate governance forums. • Governance - Provide coherent and consolidated status of Cash related risk management issues at TB NFRC and higher committees. • Regulatory Engagement - Support TB-Cash COO, Operations and Business head for all NFR Group Committees and Regulatory engagements (PRA, Bafin, MAS, HKMA etc) • Lead proactive risk identification for TB-Cash, on behalf of SMRs through Business Model Analysis (BMA), peer reviews and other assurance mechanisms where appropriate. Business • Demonstrate awareness and understanding of the wider business, economic and market environment in which the Group operates, and solid understanding of TB-Cash clients and business products. • Keep abreast of industry trends and regulatory impacts and ensure the TB-Cash appropriately anticipates and adapts to address future developments. • Partner with TB Cash MT & business leaders and 2LOD members to distil strategic objectives into concrete actions and plans, to enable the business to satisfy its risk and regulatory requirements efficiently and effectively. Processes • Work with each TB-Cash MT business units to design and implement appropriate oversight and escalation mechanism of NFR. • Drive continuous improvement of the operational efficiency and effectiveness of risk management processes, and improve efficiency and scalability, and hence improve profitability • Risk Identification, this could be via an external/ internal event, first, second or third line internal reviews, regulatory reviews, audits. It could also be done via establishing intelligent KRIs. This is also identifying horizon risks such as the impact of future regulation. • Risk Assessment – quantification of the risk level from the identified gaps. • Risk Governance – need to put in place frameworks that ensure TB-Cash is following policies, standards, and risk management processes. Ensure to evidence effective risk management in line with the Senior Manager statement of responsibilities shared with the FCA. • Risk Remediation – the solutioning of the risk and gaps, from scoping requirements and funding to delivering the remediation. • Risk Monitoring – ensuring the controls are working as they ar…