Director, Investment Advisory (Pvb)

Summary The Investment Advisor will work closely with Relationship Managers to provide appropriate overall investment advice to meet the investment needs of our clients. The principal objective of the position is to enhance the relevance of the Bank to the clients, thereby leading to an increased share of wallet, revenues and client experience. Key Responsibilities Strategy • Drive profitable growth (i) providing investment advice to new and existing clients of the bank (once deemed ready by manager) (ii) work with Relationship Managers of the bank to empower them to engage clients Business • Focus on analysing suitability of investments / reviews of clients • Work with dedicated group of clients; understand client risk appetite, investment preference and return expectations. • Liaise with Relationship Managers to produce account plans aimed at developing the client relationship including growth of assets and profitability • Provide timely analysis of market and product information • Provide multi-asset investment advisory • Review client investment portfolios on an annual basis using Portfolio Insight / TAP • Deliver good investment performance commensurate with the clients’ risk and return appetite • Timely and accurate execution of client orders • Understand specific client issues, including restrictions, so as to provide optimal solutions • Identify opportunities/solutions from the wider SCB group which benefit the clients • Act as a trusted investment advisor of choice • Work with line manager to host internal meetings / huddles for RMs Processes • Timely and accurate dealing of client orders. • Track and provide regular feedback on processes transactions/solutions to client • Adherence to client investment suitability standards and to Compliance /regulatory requirements • Support the continuous improvement of processes to increase operational efficiency and effectiveness. • Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level. • Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis. • Ensure sales management and suitability processes are applied appropriately People and Talent • Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions. Risk Management • Do what is right in order to avoid reputational risks and operational losses. • Understand the risk and control environment within area of responsibility and drive rectification as required. • Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures. • Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management. Governance • Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role. • Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture. • Participation in Local Client Committee and other relevant committees where applicable. • Engage with all audit report findings and ensure feedback is acted upon. Regulatory and Business Conduct • Display exemplary conduct and live by the Group’s Values and Code of Conduct. • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders • Relationship Managers • Team Leaders • Product Specialists and dedicated functional partners • Client Service Managers • Relevant Front office colleagues • Platform Managers Other Responsibilities • Embed here for good and Group’s brand and values in Singapore IA team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats). Our Ideal Candidat…