Manager, Business Management, Coo T&O Office

Job Summary This role is to lead COO T&O and CIO ISD (Information, Security & Data) as the Head of Strategy and Business Management. The role is to support the COO & CIO ISD Management Team by providing critical analysis and insight into the strategy, performance and risk profile of the function. Strategy • Awareness and understanding of the Group’s business strategy and T&O Strategy • Support development of strategy work for T&O Organization in close alignment with technology architecture and operations. • Location strategy. Working with GBS and T&I Senior Management to bring transparency and visibility on individual location strategies. Business • Responsible for the delivery and execution of the COO & CIO(ISD) Strategy along with the associated organisational factors such as headcount and location strategy. • Ensuring appropriate financial planning, governance and controls are in place to ensure benefits from investments are delivered as per plan. Requires collaboration with the broader business organisation as well as other COO, CIO and Functions in the organisation. • Partner with T&O Finance to ensure that the portfolio is run within the guidelines of the Bank and participate as needed in audit reviews – internal and external. • Proactively review and challenge the quality of the financial discipline across T&O. • Work with Communications team to design and execute a communications strategy for COO & CIO(ISD) which includes organising and curating the content for townhalls and onsites as appropriate. Processes • Use data analytics to analyse findings and create suggestions/insights for strategic and operational improvements and changes • Communicate with internal business or function T&O responsible to understand the “change” needs of their departments and/or the T&I organisation • Work with stakeholders to investigate and feedback need for change. Define initiatives and conceptualise how they can be structured. • Gain buy-in, usually from senior management…