About this role
What they're looking for
Frequently asked questions
What does a Assistant Manager, Digital Customer Care at StarHub Ltd do?
The Assistant Manager will lead a team of 10 agents to optimize customer care operations, focusing on response quality and efficiency. They will also oversee the implementation of new support channels and act as the primary escalation point for complex customer issues. Candidates must have 3–6 years…
What skills does this Assistant Manager, Digital Customer Care role need?
Key skills for this role include Team Management, Operational Excellence, Process Optimization, Workflow Improvement, Customer Experience, Escalation Management.
How much does a Assistant Manager, Digital Customer Care at StarHub Ltd pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Assistant Manager, Digital Customer Care role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Assistant Manager, Digital Customer Care role?
You can apply directly on StarHub Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.