About this role
Oversee end-to-end service delivery to clients while ensuring high performance, customer satisfaction, and continuous improvement. Manage client relationships, financial budgets, and risk mitigation to drive business growth and operational excellence.
Requires a minimum of 10 years of service delivery experience in the IT industry with a mandatory ITIL certification. Proven expertise in account management and operations is essential, with Customer Success Management certification being an advantage.
What they're looking for
Client Relationship ManagementService DeliveryFinancial ManagementRisk ManagementITILAccount ManagementStakeholder EngagementOperational Excellence
Frequently asked questions
What does a Senior Service Delivery Manager at StarHub Ltd do?
Oversee end-to-end service delivery to clients while ensuring high performance, customer satisfaction, and continuous improvement. Manage client relationships, financial budgets, and risk mitigation to drive business growth and operational excellence. Requires a minimum of 10 years of service delive…
What skills does this Senior Service Delivery Manager role need?
Key skills for this role include Client Relationship Management, Service Delivery, Financial Management, Risk Management, ITIL, Account Management.
How much does a Senior Service Delivery Manager at StarHub Ltd pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior Service Delivery Manager role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Senior Service Delivery Manager role?
You can apply directly on StarHub Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.