Business Operations Executive

Business Operations Executive Location: Singapore Employment Type: Full-Time Join Us in Building the Future of Studioshen Studioshen is a Singapore-based architecture and design practice creating thoughtful homes and spaces that balance design excellence with practicality, sustainability and long-term value. As our practice grows across Singapore, Vietnam and Indonesia, we are looking for a Business Operations Executive to work directly with our Founder in building the systems, processes and initiatives that will support our next stage of growth. This is not a conventional administrative role. You will be involved in operations, AI, business development, corporate communications, training, and process improvement. If you enjoy learning, solving problems and building better ways of working, this role offers a unique opportunity to make a meaningful impact on a growing business. What You'll Be Doing Business Operations Coordinate office administration and daily operations Support HR, payroll, leave administration and staff onboarding Coordinate with external vendors and service providers Assist with finance and accounting administration Systems & Process Improvement Develop and maintain company SOPs Document workflows and best practices Improve internal processes and operational efficiency Organise and maintain the company's knowledge base AI & Digital Innovation Research and implement AI tools to improve productivity Build and maintain AI-assisted workflows Develop templates, prompts and internal AI resources Support the team's adoption of new technologies Training & Knowledge Management Assist in developing onboarding programmes Prepare internal training materials Coordinate learning resources and workshops Help maintain company standards and documentation Corporate Communications Prepare presentations and company profiles Coordinate website and social media updates Draft internal and external communications Support award submissions and marketing initiatives Business Development Research potential clients and market opportunities Maintain CRM and business development records Assist with proposals and capability presentations Coordinate follow-ups with prospective clients and partners Regional Growth Support operational initiatives across our Singapore, Vietnam and Indonesia offices Assist with research, coordination and strategic projects as we expand regionally Who We're Looking For We're looking for someone who enjoys building systems, improving processes and helping businesses grow. You may have experience in business operations, administration, project coordination, communications or a related field. More importantly, you are eager to learn, take initiative and continuously improve the way things are done. You are someone who: Is highly organised and detail-oriented Communicates clearly, both verbally and in writing Enjoys solving problems and improving processes Is proactive and takes ownership of tasks Learns quickly and adapts to new technologies Has an interest in AI and digital tools Works well independently and collaboratively Preferred Qualifications Diploma or Degree in Business, Communications, Management or a related discipline 1–3 years of relevant working experience (fresh graduates with exceptional potential are welcome to apply) Proficiency in Microsoft Office and Google Workspace Experience with AI tools, Notion, ClickUp or similar platforms is an advantage Excellent written and spoken English What You'll Gain This role offers the opportunity to work directly with the Founder and gain exposure to every aspect of running and growing a design practice. You will develop skills in: Business operations Process improvement AI implementation Business development Strategic planning Leadership and organisational development As Studioshen grows, there will be opportunities to take on greater responsibility and progress into a leadership role within the business. If you're excited about building systems, embracing technology and helping shape the future of a growing regional design practice, we'd love to hear from you.