IT Support Engineer

Multiple Opportunities Available: We are currently hiring for the following support functions. Helpdesk Support Onsite IT Support Roaming IT Support Successful candidates will be considered for the most suitable role based on their experience, technical skills and business requirements. Helpdesk Support: Provide remote technical support via phone, email, or remote access tools. Troubleshoot hardware, software, and network-related issues. Manage support tickets and escalate complex incidents where necessary. Onsite IT Support: Provide onsite technical support for end-user devices and IT equipment. Perform installations, configurations, and troubleshooting. Maintain IT assets and support day-to-day IT operations. Roaming IT Support: Travel to different locations to provide onsite technical support. Perform hardware deployments, installations, and IT relocation activities. Support project rollouts and scheduled maintenance works. Common Responsibilities: Diagnose and resolve hardware, software, operating system, and basic network issues. Install, configure, and maintain desktops, laptops, printers, and other IT devices. Administer user accounts, including Active Directory and Microsoft 365. Maintain accurate documentation, asset records, and service reports. Escalate issues to senior engineers where appropriate. Deliver professional and timely customer support. To Apply: Interested candidates who wish to apply for this position are invited to click "Apply Now" and indicate "ATTN: JOSL" in their application. Alternatively, you may submit your updated resume directly to joseph.low@talentfirst.com.sg. We regret that only shortlisted candidates will be notified. Joseph Low (R2089920) Talent First Pte. Ltd. EA License No.: 26C3535 By submitting your application or resume to Talent First Pte. Ltd., you are deemed to have consented to the collection, use, and disclosure of your personal data to prospective employers for the purpose of evaluating your suitability for employment opportunities.