Students’ Admission & Services Manager

We are looking for a proactive and service-oriented Students'Admission & Services Manager to oversee the student admission process and deliver excellent student support throughout the student journey. The role ensures smooth admissions, high-quality student services, and compliance with company policies and regulatory requirements. Key Responsibilities: Manage the end-to-end student admission and enrolment process. Provide accurate course information and admission advice to prospective students. Review admission documents and ensure all records are complete and compliant. Lead and supervise the Student Admission & Services team. Coordinate student onboarding, orientation, and administrative support. Handle student enquiries, requests, feedback, and complaints professionally. Maintain accurate student records and prepare admission reports. Liaise with internal departments to ensure a smooth student experience. Ensure compliance with EduTrust, SWDA, and relevant regulatory requirements. Identify opportunities to improve admission processes and student services. Requirements: Diploma or Bachelor's Degree in Business, Education, Administration, or a related discipline. Minimum 3–5 years of experience in student admissions, student services, or customer service, with at least 1 year in a supervisory role. Experience in the private education industry is an advantage. Good communication and interpersonal skills. Strong organisational and problem-solving abilities. Proficient in Microsoft Office and student management systems. Able to work independently and manage multiple priorities.