Senior Client Services Executive (1-Year Contract, Hybrid)

Build. Influence. Grow. Be The Strategic Revenue Driver Behind TMU. We’re looking for a Senior Sales Client Services Executive who thrives on building relationships, closing high-value relationships and driving business growth. This role is ideal for someone who enjoys owning complex sales cycles, developing long-term partnerships and mentoring others while making a direct impact on TMU’s growth. Your Role in Sales Own Strategic Revenue & Forecasting - Take full ownership of sales outcomes across strategic and enterprise-level accounts - Maintain pipeline discipline: stage clarity, next steps, timelines, risks, and probability - Provide accurate forecasting and visibility to leadership (weekly pipeline updates) - Prioritise deals based on value, urgency, and long-term potential Lead Complex Corporate Sales Cycles - Engage senior stakeholders across HR, Admin, Marketing, Directors, and C-suite - Run high-quality discovery conversations (business goals, team culture, constraints, success metrics) - Consultatively advise clients on event formats, engagement strategies, and outcomes - Navigate multi-stakeholder approvals and shorten cycle time through structured follow-ups Build & Pitch High-Impact Event Solutions - Translate client needs into strong event concepts aligned to objectives and budget - Create and present proposals that clearly communicate value, logistics, and ROI - Manage commercial negotiations (pricing, payment terms, deliverables, scope alignment) - Drive deal closure while ensuring operational feasibility (aligned with Events Ops) Grow Key Accounts & Long-Term Partnerships - Build account strategies for retention, upsell, and referrals - Develop trusted-advisor relationships through proactive check-ins and value add - Identify repeatable opportunities within accounts (new departments, recurring events, annual planning) - Strengthen strategic partnerships that increase TMU’s credibility and lead flow Raise Team Standards (Coaching + Playbooks) - Mentor junior sales team members on discovery, objection handling, follow-up discipline, and proposals - Set expectations for professional sales execution (CRM hygiene, meeting notes, follow-up cadence) - Introduce win/loss learnings and improve how the team sells over time - Support onboarding/training by codifying best practices into simple guides and scripts Build Outbound & Partnership Momentum - Help shape outbound targeting strategy (ideal customer profiles, segments, messaging angles) - Identify and pursue sponsorship/partnership opportunities that expand TMU’s offering and pipeline - Represent TMU at networking events and high-value meetings to open doors and build visibility - Collaborate with Marketing on lead generation strategies and sales enablement materials Support Critical Client Touchpoints - Attend important client meetings, site visits, and key onsite moments where relationship strength matters - Ensure a smooth handover to Events Ops with clear context, expectations, and success criteria - Step in when escalation or senior-level client management is required Marketing Support - Participate in group videos, behind-the-scenes content, and event coverage - Appear in brand visuals, reels, and storytelling initiatives - Assist with social media coordination related to events - Contribute to internal communications and company brand presence - Support creation of content for marketing and brand purposes, ensuring alignment with TMU’s guidelines Continuous Improvement & Creativity - Contribute creative ideas to enhance event experience and client engagement - Identify opportunities for improvement in event execution and processes - Share learnings with internal teams for continuous improvement - Support internal coordination and administrative tasks related to events Brand Representation & Professional Conduct - Represent TheMeetUpSG professionally in all client interactions - Uphold the company’s brand values, service standards, and reputation - Attend networking events, site visits, and client meetings as required - Stay informed about company offerings, industry trends, and competitor landscape What We’re Looking For 3–6 years’ experience in B2B sales experience (events, agency or hospitality experience is an advantage) Demonstrates strong consultative selling, negotiation, stakeholder management and proposal-writing skills Is proactive, commercially driven, relationship-focused and results-oriented. Can manage multiple high-value opportunitie…