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Customer Success Director

Thomson Reuters

SingaporeFull-timeHybrid

Posted 16 Jun 2026

About this role

Drive adoption, retention, and expansion for high-value tax and compliance customers by serving as a strategic advisor to C-suite executives. Orchestrate complex engagements across finance and IT departments to ensure measurable business outcomes and revenue growth. Requires a Bachelor's degree and over 10 years of experience in Customer Success, Account Management, or Tax/Accounting Advisory. Must have a proven track record of managing multi-stakeholder relationships and achieving retention targets within SaaS or professional services.

What they're looking for

Customer Success ManagementAccount ManagementC-Suite Relationship ManagementTax OperationsRegulatory ComplianceE-InvoicingIndirect TaxFinancial Reporting

Frequently asked questions

What does a Customer Success Director at Thomson Reuters do?

Drive adoption, retention, and expansion for high-value tax and compliance customers by serving as a strategic advisor to C-suite executives. Orchestrate complex engagements across finance and IT departments to ensure measurable business outcomes and revenue growth. Requires a Bachelor's degree and …

What skills does this Customer Success Director role need?

Key skills for this role include Customer Success Management, Account Management, C-Suite Relationship Management, Tax Operations, Regulatory Compliance, E-Invoicing.

How much does a Customer Success Director at Thomson Reuters pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Success Director role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Customer Success Director role?

You can apply directly on Thomson Reuters's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.