Rpa Platform Infrastructure & Administration

Role Summary The role is responsible for the administration, support, and continuous improvement of the RPA Platform, ensuring a secure, stable, and reliable environment for enterprise automation. The incumbent will lead infrastructure-related activities, support governance and compliance requirements, manage platform upgrades and enhancements, and provide technical expertise for strategic initiatives such as the migration of the RPA Platform out of VMware and ongoing platform modernization efforts. The role also involves working closely with stakeholders, vendors, and project teams to deliver and maintain scalable automation capabilities that support the organisation's business and operational objectives. Key Responsibilities Administer, maintain, and support the RPA Platform infrastructure, including virtual desktop infrastructure (VDI), servers, and related platform components. Monitor platform health, perform troubleshooting, and implement corrective actions to ensure platform stability and availability. Support governance, risk, and compliance activities, including participation in weekly GRC discussions and remediation of platform-related findings. Work with vendors and infrastructure teams to implement platform enhancements, upgrades, and security improvements. Support the migration of RPA workloads and infrastructure out of VMware, including environment setup, testing, validation, and deployment activities. Design, build, configure, and maintain VDI environments required for the RPA Platform. Support Blue Prism platform administration, including installation, configuration, patching, upgrades, and environment management. Document platform architecture, operational procedures, and technical configurations to ensure knowledge retention and maintainability. Provide technical support to project teams and operational users for platform-related incidents and service requests. Participate in capacity planning, disaster recovery testing, and infrastructure lifecycle management activities. Collaborate with project teams on strategic platform initiatives, including platform modernization and future migration programmes.