Business Analyst (Public Sector)

1-year contract, renewable Hybrid work arrangement Government project This role serves as a key liaison between stakeholders, technical teams, and business units leading complex business analysis initiatives, identifying solutions, to improve processes, enhance operational efficiency and support decision-making through data driven insights. Key responsibilities Lead requirement gathering sessions with stakeholders to understand business needs, challenges, and opportunities, documenting detailed business requirements, functional specifications, and process flows whilst ensuring alignment with organisational objectives and technical constraints Analyse complex business problems and processes through data analysis, workflow mapping, and impact assessments to identify opportunities for improvement and innovation whilst providing recommendations backed by quantitative and qualitative evidence Develop and maintain detailed documentation including product requirements documents, user stories, process maps, and technical specifications whilst ensuring clarity and traceability throughout the project lifecycle Design and execute user acceptance testing strategies, coordinating with stakeholders to validate that solutions meet business requirements whilst maintaining quality standards and compliance requirements Together with development team, provide post-production monitoring and support, and track customer feedback to iterate the product. Identify and develop innovative opportunities through strategic analysis, the use of platform business models and an inclusive digital ecosystem Evaluate new ways of thinking through learning government digital products to interpret data, connect ideas and guide collaborative decision-making to solve complex problems Evaluate analysis tools and techniques to identify and justify portfolio initiatives that can fully support the organisation's strategic goals Required Skills and Qualifications Bachelor's degree in Business, Information Te…