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Retail Sales and Customer Service Associate

Western Union

SingaporeFull-timeOn-site

Posted 24 Jul 2026

About this role

The associate is responsible for managing customer service, processing money transfer transactions, and handling cash register operations. They must ensure all transactions adhere to company compliance rules and store standards while providing professional guidance to customers. Candidates should have 0-2 years of customer service experience, preferably in retail or financial services, and basic proficiency in MS Office. Fluency in English is required, and experience in cash management or currency exchange is preferred.

What they're looking for

Customer ServiceCash HandlingMoney Transfer TransactionsLoss PreventionCash Register OperationsMS OfficeMS ExcelMS Word

Frequently asked questions

What does a Retail Sales and Customer Service Associate at Western Union do?

The associate is responsible for managing customer service, processing money transfer transactions, and handling cash register operations. They must ensure all transactions adhere to company compliance rules and store standards while providing professional guidance to customers. Candidates should ha…

What skills does this Retail Sales and Customer Service Associate role need?

Key skills for this role include Customer Service, Cash Handling, Money Transfer Transactions, Loss Prevention, Cash Register Operations, MS Office.

How much does a Retail Sales and Customer Service Associate at Western Union pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Retail Sales and Customer Service Associate role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Retail Sales and Customer Service Associate role?

You can apply directly on Western Union's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.