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Senior Enterprise Customer Success Manager

Workato

SingaporeFull-timeOn-site

Posted 4 Jun 2026

About this role

Manage a portfolio of enterprise accounts to ensure value realization, adoption, and retention of the Workato Intelligent Automation Platform. Act as a trusted advisor and liaison between customers and internal teams to drive NRR targets and strategic business outcomes. Requires a bachelor's degree and 7+ years of experience in consulting or customer success managing enterprise accounts with significant ARR. Candidates should have expertise in integration or business automation and a proven track record of driving revenue growth in SaaS environments.

What they're looking for

Customer Success ManagementAccount ManagementEnterprise AutomationNRR GrowthStrategic Relationship ManagementDigital TransformationProject ManagementStakeholder Engagement

Frequently asked questions

What does a Senior Enterprise Customer Success Manager at Workato do?

Manage a portfolio of enterprise accounts to ensure value realization, adoption, and retention of the Workato Intelligent Automation Platform. Act as a trusted advisor and liaison between customers and internal teams to drive NRR targets and strategic business outcomes. Requires a bachelor's degree …

What skills does this Senior Enterprise Customer Success Manager role need?

Key skills for this role include Customer Success Management, Account Management, Enterprise Automation, NRR Growth, Strategic Relationship Management, Digital Transformation.

How much does a Senior Enterprise Customer Success Manager at Workato pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior Enterprise Customer Success Manager role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Senior Enterprise Customer Success Manager role?

You can apply directly on Workato's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.