Transformation Excellence Consultant

About the Role This role focuses on driving transformation through AI-led solutions by identifying high-value opportunities and delivering measurable business outcomes. You will work closely with stakeholders to design and implement GenAI-powered automation initiatives, improving operational efficiency and return on investment (ROI). Key Responsibilities • Analyze business processes and refine ROI models using actual operational and financial data • Identify high-impact opportunities for automation and digital transformation • Design and deliver Proof-of-Concept (PoC) solutions using Generative AI technologies • Collaborate with business, IT, and operations teams to define data requirements for AI initiatives • Lead project management activities, including planning, tracking, and stakeholder communication (PMO responsibilities) • Ensure alignment with IT Service Management (ITSM) frameworks and best practices • Translate business needs into scalable AI-driven solutions • Present insights, recommendations, and outcomes to stakeholders Required Qualifications • Minimum 3 years of experience in AI, automation, digital transformation, or related roles • Proficiency in Japanese (N1) is required as this role involves regular communication with Japanese-speaking stakeholders and review of business and technical materials in Japanese • Strong proficiency in English for cross-functional collaboration and documentation • Experience in project management or PMO functions • Familiarity with IT Service Management (ITSM) processes and frameworks • Strong analytical skills with experience in ROI analysis and data-driven decision-making • Ability to manage stakeholders and work across multiple teams Preferred Qualifications • Experience with Generative AI technologies and tools • Exposure to automation platforms and AI solution deployment • Consulting experience in transformation or operational excellence initiatives • Familiarity with data architecture and governance concepts About the Company / Team We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change. Visit us at www.accenture.com. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.