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Guest Services Executive (Front Desk)

AccorHotel

SingaporeFull-timeOn-site

Posted 20 May 2026

About this role

The Guest Services Executive is responsible for welcoming guests, managing the check-in and check-out process, and handling guest inquiries. They also promote hotel facilities and ensure accurate processing of payments and invoices. Candidates should possess a diploma in hospitality or a related field and have at least one year of relevant customer service experience. Strong communication skills in English and the ability to speak a second language are required.

What they're looking for

Customer ServiceFront Desk OperationsCommunication SkillsInterpersonal SkillsProblem SolvingProperty Management SystemComputer LiteracyCash Handling

Frequently asked questions

What does a Guest Services Executive (Front Desk) at AccorHotel do?

The Guest Services Executive is responsible for welcoming guests, managing the check-in and check-out process, and handling guest inquiries. They also promote hotel facilities and ensure accurate processing of payments and invoices. Candidates should possess a diploma in hospitality or a related fie…

What skills does this Guest Services Executive (Front Desk) role need?

Key skills for this role include Customer Service, Front Desk Operations, Communication Skills, Interpersonal Skills, Problem Solving, Property Management System.

How much does a Guest Services Executive (Front Desk) at AccorHotel pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Guest Services Executive (Front Desk) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Guest Services Executive (Front Desk) role?

You can apply directly on AccorHotel's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.