About this role
Supervise the Front Desk team to ensure high-quality hospitality and seamless guest journeys from arrival to departure. Manage daily operations including room blocking, VIP handling, and maximizing revenue through upsell opportunities.
Requires a minimum of 2 years of luxury hotel experience with at least 1 year in a supervisory role. A diploma or degree in hospitality is preferred, along with proficiency in Opera PMS.
What they're looking for
Front Office ManagementGuest RelationsUpsellingStaff SupervisionConflict ResolutionOpera PMSTime ManagementMulti-tasking
Frequently asked questions
What does a Guest Services Supervisor at AccorHotel do?
Supervise the Front Desk team to ensure high-quality hospitality and seamless guest journeys from arrival to departure. Manage daily operations including room blocking, VIP handling, and maximizing revenue through upsell opportunities. Requires a minimum of 2 years of luxury hotel experience with at…
What skills does this Guest Services Supervisor role need?
Key skills for this role include Front Office Management, Guest Relations, Upselling, Staff Supervision, Conflict Resolution, Opera PMS.
How much does a Guest Services Supervisor at AccorHotel pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Guest Services Supervisor role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Guest Services Supervisor role?
You can apply directly on AccorHotel's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.