About this role
Handle room reservation enquiries via phone, email, and fax while maximizing hotel revenue through upselling and strategic booking. Maintain accurate records in the Opera and TARS systems and provide high-quality customer service to build guest loyalty.
Previous experience in hospitality reservations or front desk roles is preferred. Candidates must be proficient in reservation systems and Microsoft Office, with strong communication skills and the ability to work flexible hours.
What they're looking for
Room ReservationsUpsellingCustomer ServiceOpera PMSTARS SystemRevenue MaximizationCommunication SkillsTime Management
Frequently asked questions
What does a Reservation Agent at AccorHotel do?
Handle room reservation enquiries via phone, email, and fax while maximizing hotel revenue through upselling and strategic booking. Maintain accurate records in the Opera and TARS systems and provide high-quality customer service to build guest loyalty. Previous experience in hospitality reservation…
What skills does this Reservation Agent role need?
Key skills for this role include Room Reservations, Upselling, Customer Service, Opera PMS, TARS System, Revenue Maximization.
How much does a Reservation Agent at AccorHotel pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Reservation Agent role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Reservation Agent role?
You can apply directly on AccorHotel's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.