AlphaSense logo

Customer Success Manager, Financial Services

AlphaSense

SingaporeFull-timeOn-site

Posted 15 Jun 2026

About this role

Drive product adoption and deliver ongoing value to financial services clients to improve net retention and reduce churn. Act as the Voice of the Customer by translating client feedback into product and content improvements. Requires at least 2 years of experience in a high-growth fintech/SaaS firm or a client-facing investment role within financial services. Must possess strong presentation skills and a deep interest in the application of Generative AI within the financial sector.

What they're looking for

Customer Success ManagementFinancial Services ExpertiseGenerative AIClient Relationship ManagementProduct AdoptionConsultative SellingExecutive PresencePresentation Skills

Frequently asked questions

What does a Customer Success Manager, Financial Services at AlphaSense do?

Drive product adoption and deliver ongoing value to financial services clients to improve net retention and reduce churn. Act as the Voice of the Customer by translating client feedback into product and content improvements. Requires at least 2 years of experience in a high-growth fintech/SaaS firm …

What skills does this Customer Success Manager, Financial Services role need?

Key skills for this role include Customer Success Management, Financial Services Expertise, Generative AI, Client Relationship Management, Product Adoption, Consultative Selling.

How much does a Customer Success Manager, Financial Services at AlphaSense pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Success Manager, Financial Services role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Customer Success Manager, Financial Services role?

You can apply directly on AlphaSense's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.