Admin & Marketing Assistant

Job Summary We are seeking a responsible and proactive Admin & Marketing Assistant to support daily office operations, handle customer service, and manage online marketing activities effectively. Responsibilities Perform general administrative and office tasks to support smooth daily operations Respond promptly to customer enquiries via WhatsApp, phone calls, and online platforms to ensure customer satisfaction Manage e-commerce platforms such as Shopee and Lazada by processing orders, addressing customer enquiries, and maintaining accurate product listings Assist in creating and publishing engaging content on social media platforms including Facebook, Instagram, and TikTok to enhance online presence Update website content, product information, and promotional materials to keep information current and appealing Prepare accurate quotations and invoices, and maintain organized filing and records for easy retrieval Coordinate customer appointments to support business scheduling and operations Execute other ad hoc duties assigned by the company to contribute to overall team success Preferred competencies and qualifications Minimum Nitec, Diploma or equivalent qualification Proficiency in Microsoft Office applications including Word, Excel, and Outlook Knowledge of e-commerce platforms (e.g., Shopee, Lazada) and social media platforms (e.g., Facebook, Instagram, TikTok) Strong communication, organizational, and multitasking skills demonstrated through effective task management Responsible, positive attitude with a willingness to learn and adapt Experience in administrative, customer service, or marketing roles is advantageous Training will be provided to support skill development Working Hours Mon–Fri: 9:30am – 6:00pm Sat: 9:30am – 1:00pm (Half-day) 5.5-day work week