Lead Site Reliability Engineer (Quality Assurance)

Client introduction Our client is an established fintech headquartered in Singapore, operating across payments and foreign exchange with a footprint spanning Asia and beyond, including a significant client base in Greater China. As the business scales towards its next stage of growth, they are building out the senior layer of their reliability function. They are hiring a newly created Lead Site Reliability Engineer (Quality Assurance) sits within the SRE team as a key technical hire and co-lead with the Head of SRE. Job responsibilities Own production reliability across the FX and payments platforms - monitoring, observability, alerting, and the definition and tracking of SLIs and SLOs. Lead incident response end to end, including war rooms, post-mortems, root-cause analysis and the upkeep of operational runbooks. Strengthen quality assurance across the platform - improving test coverage, release sign-off standards, and modernising legacy test automation toward more automated and AI-assisted workflows. Support client API integration from sandbox to production, including liquidity provider onboarding and conformance testing. Act as the technical escalation bridge between clients, internal users and engineering, supporting China-based clients directly on production and integration issues. Lead business continuity and disaster recovery testing, including failover, recovery and audit evidence preparation. Contribute to DevOps and tooling improvements across reliability, testing and support. Coach and uplift a team of junior SRE and QA engineers, setting standards and mentoring on best practice as the function matures. Job requirements At least 6 years of experience in site reliability, production support, platform engineering or technical operations, ideally within fintech, payments, FX, trading systems or another high-availability environment. Strong hands-on troubleshooting across production systems, logs, APIs and application behaviour. Hands-on quality assurance …