Restaurant Captain / Supervisor

Responsibilities: · Assists with the smooth and efficient service of the outlet. · Ensuring that standards are met at all times · Deliver excellent customer service at all times · Constantly strives to satisfy all guests that patronize the outlet. · Maintains the cleanliness of the restaurant front/back of the house · Takes guest orders and delivers items without unnecessary delay · Possess a thorough knowledge of the restaurant menu · Actively up-sell the menu · Reports any difficulty or problem to Service / Operations Manager · To follow up with Service / Operations Manager on the solution or follow-up action · Ensures mise-en-place is prepared to the requirement and operation needs · Ensures tables are cleaned and re-set at the conclusion of each course · Participates in training to improve selfknowledge and skills · Assists in monthly inventory checks on operating equipment and supplies Requirements: · Diploma/certificate in Hospitality or Tourism Management desirable · Minimum 3 years and above of work experience as a Captain or Supervisor in F&B · For candidates with no or 1 year of experience, can be considered for the Food Runner position · Excellent communication skills, a proactive problem solver · Attention to detail is essential · Team player, who values teamwork and has good team-building skills · Able to communicate effectively with all levels of employees · Personable to deal with. Discreet, reliable, and diplomatic · Positive “can-do” attitude, motivated, passionate · Who seeks opportunities to be multi-skilled and trained · Good personal grooming & personal presentation · The high degree of integrity · Able to adapt to a changing environment · Opportunities available for rapid career progression · Willing to work on weekends and public holidays