School Administrative / Receptionist (Toa Payoh)

Job Scope: Customer Service & Front Desk Management Serve as the first point of contact for all visitors, parents, and members of the public Attend to walk-in enquiries in a professional and courteous manner Answer and direct incoming phone calls promptly and efficiently Ensure all visitors are attended to in a timely manner First Aid & Student Welfare Attend to students who require first aid assistance and administer basic first aid as necessary Candidates with a valid first aid certification will be preferred Sick Bay Management Oversee the day-to-day operations and upkeep of the sick bay Ensure the sick bay is kept clean, well-stocked, and properly maintained at all times Maintain accurate records of students who have been attended to Manage the uniform loan system, ensuring that loans and returns are properly recorded and tracked Incident Reporting Assist in the documentation and reporting of incidents occurring on school premises Ensure all reports are completed accurately and submitted in a timely manner in accordance with the school's established procedures Goods Delivery & Acceptance Liaise with teachers on matters relating to the delivery and acceptance of goods Ensure all items received are properly documented and directed to the relevant parties promptly Ensure the reception area is kept neat, tidy, and presentable at all times Project a welcoming and professional environment for all visitors and staff Other Duties Undertake any other administrative or operational duties as assigned by the Administrative Managers (AMs) from time to time Requirement: Valid first aid certification (e.g. Standard First Aid or equivalent) is preferred. Proficiency in Microsoft Office applications (Word, Excel, Outlook, Powerpoint) At least 3 years of prior experience in a customer service, front desk, or administrative support role. Candidates with experience working in a primary school will be an advantage. Strong communication and interpersonal skills, with the ability to interact effectively with staff, students, parents, and members of the public. Ability to multi-task and manage competing priorities in a fast-paced environment. Good organizational skills with an eye for detail. Contract Period: From 1 August 2026 to 31 December 2027 • Mondays to Thursdays: 7:00am to 4:30pm • Fridays: 7:00am to 4:00pm • Service not required on Saturdays, Sundays and gazetted public holidays EA License No: 96C4864 Reg. No.: R24121728 EUNICE WOO JING QI