Head Of IT

Chan Brothers has invested meaningfully in its technology foundation over the past few years — building out middleware, an omnichannel portal, and a CRM platform across the group. As the technology estate grows in scope and complexity, the need for a single accountable technology leader has become clear: one person who owns the strategy, speaks for technology at the management table, and ensures that every investment earns its place. The Head of IT Department is that leader. This is a role with genuine scope and influence — shaping how technology serves the business today and building the capability that will carry it forward. Key Responsibilities Strategy & Leadership Own and maintain a technology strategy and roadmap that aligns to Chan Brothers' business goals across leisure travel, corporate travel, and our subsidiary brands. Serve as the single, accountable technology voice at management level — translating between business need and technical options, without jargon. Advise the GMD and senior management on technology priorities, trade-offs, and risk. Investment & Value Champion sound investment decisions by bringing total cost of ownership and expected business return into every significant technology evaluation. Establish a clear, consistent framework for evaluating and prioritising technology requests by business value and strategic fit. Provide management with regular, meaningful visibility into what the technology portfolio is delivering. Delivery & Prioritisation Establish clear ownership, timelines, and tracking across technology projects so that delivery is consistent and predictable. Maintain a well-governed pipeline of initiatives, sequenced by business priority and strategic impact. Manage vendor and professional-services relationships with appropriate governance and accountability. Architecture & Integration Hold and maintain the overall architecture map — understanding how our systems (GDS, CRM, middleware, cloud) connect and depend on one anothe…