Admin Assistant

Job Summary We are seeking a responsible and detail-oriented Admin Assistant to support daily administrative operations, prepare quotations, respond to customer enquiries, and deliver excellent customer service. Responsibilities Perform office administrative and invoicing tasks to support daily operations efficiently Prepare and issue accurate quotations promptly to facilitate sales processes Respond professionally and timely to customer enquiries via phone, email, and messaging platforms Provide excellent customer support by following up on customer requests and resolving issues Coordinate with internal teams to ensure smooth order processing and timely service delivery Maintain accurate and organized customer records, quotations, and documentation Assist with scheduling, filing, data entry, and other administrative duties to support team functions Prepare reports and complete additional tasks as assigned by management Preferred competencies and qualifications Minimum Diploma in any discipline Previous experience in administration, sales support, or customer service Proficient in Microsoft Office applications Strong communication and interpersonal skills demonstrated through effective customer interactions Strong organizational skills with attention to detail to manage multiple tasks and deadlines Ability to multitask, prioritize work, and meet deadlines independently and collaboratively Positive attitude and customer-oriented approach Comfortable working in an SME environment Work Week: 5 days / 5.5 days