About this role
Act as the primary liaison for Chinese customers post-contract, coordinating their needs across Marketing, Operations, and Finance teams. Manage event-related communications via WeChat and guide customers through digital platforms like Swapcard and Ezone.
Requires professional fluency in both Mandarin and English with a strong background in customer service or event coordination. Candidates must be proficient in using WeChat for business and possess excellent organizational skills to manage B2B client needs.
What they're looking for
Mandarin ChineseEnglish ProficiencyCustomer ExperienceEvent CoordinationAccount ManagementWeChat BusinessCross-functional CollaborationB2B Communication
Frequently asked questions
What does a Customer Experience Specialist, China Market at CloserStill Media do?
Act as the primary liaison for Chinese customers post-contract, coordinating their needs across Marketing, Operations, and Finance teams. Manage event-related communications via WeChat and guide customers through digital platforms like Swapcard and Ezone. Requires professional fluency in both Mandar…
What skills does this Customer Experience Specialist, China Market role need?
Key skills for this role include Mandarin Chinese, English Proficiency, Customer Experience, Event Coordination, Account Management, WeChat Business.
How much does a Customer Experience Specialist, China Market at CloserStill Media pay?
This role lists a salary of S$3,000 – S$3,500 per month.
Is this Customer Experience Specialist, China Market role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Customer Experience Specialist, China Market role?
You can apply directly on CloserStill Media's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.