About this role
Lead and mentor a distributed team of Customer Success Managers across the APAC region to drive retention, expansion, and customer advocacy. Manage a subset of key strategic accounts while aligning regional strategies with global business objectives and product roadmaps.
Requires over 7 years of experience in Customer Success or Account Management, including at least 3 years of people management in a B2B SaaS environment. Fluency in Mandarin and experience within the Crypto, Financial Services, or RegTech industries are highly desired.
What they're looking for
Customer Success ManagementPeople ManagementStrategic Account ManagementSaaSBlockchain AnalyticsRetention StrategyARR ExpansionStakeholder Management
Frequently asked questions
What does a Regional Manager, Customer Succcess at Elliptic do?
Lead and mentor a distributed team of Customer Success Managers across the APAC region to drive retention, expansion, and customer advocacy. Manage a subset of key strategic accounts while aligning regional strategies with global business objectives and product roadmaps. Requires over 7 years of exp…
What skills does this Regional Manager, Customer Succcess role need?
Key skills for this role include Customer Success Management, People Management, Strategic Account Management, SaaS, Blockchain Analytics, Retention Strategy.
How much does a Regional Manager, Customer Succcess at Elliptic pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Regional Manager, Customer Succcess role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Regional Manager, Customer Succcess role?
You can apply directly on Elliptic's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.