Senior Officer/Manager, Business Development And Account Management (Contract)

Job Responsibilities Business Development Identify and pursue new business opportunities. Develop value propositions and business cases. Support strategic account development and customer acquisition. Drive customer retention and revenue growth initiatives. Key Account Management Manage relationships with key research institutions and strategic users. Conduct regular engagement sessions to review project utilisation and resource usage. Gather user feedback and identify opportunities to improve service delivery. Work with technical and operations teams to resolve issues and enhance user experience. Market Intelligence and Pricing Competitiveness Conduct periodic benchmarking of commercial cloud and HPC service providers. Analyse market trends, pricing models, and service offerings. Support pricing reviews and cost recovery strategies. Provide recommendations to maintain the company's competitiveness and sustainability. Strategic Partnership and Industry Development Develop partnerships with technology providers, cloud service providers, HPC centres, research institutions, and industry stakeholders. Explore collaboration opportunities, resource-sharing arrangements, and ecosystem-building initiatives. Support the development of proposals, MOUs, partnership frameworks, and engagement plans. Monitor partnership outcomes and alignment with the company's mission and national priorities. Engagement Activities Support the planning and delivery of events, workshops, and outreach activities. Promote awareness and adoption of the company's capabilities within research and industry communities. Contribute to internal collaboration and knowledge-sharing initiatives. Job Requirements Senior Officer: Preferably 1-2 years of relevant experience in business development and account management. Manager: Preferably 2-4 years of relevant experience in business development, account management, partnerships, consulting, public sector planning, or R&D ecosystems. Strong analytical, comm…