HR Generalist

About HCG The Hey Co Group is a Singapore-born F&B group founded in 2016, currently operating 8 brands across Quick Service Restaurant, Casual Dining, Cafe, Restaurant, and Bar formats. We build concepts designed for timelessness, quality, and consistency. We move fast, we're hands-on, and we care about getting our people, product, and profitability right. Role Summary We're hiring a hands-on HR Executive to run day-to-day people operations across all HCG brands. This is an execution-focused generalist role: you'll own recruitment, onboarding, payroll, work pass administration, and HR compliance for a shift-based F&B workforce, working closely with outlet managers and reporting to the founder. You'll have direct support and guidance from management on the more complex people matters (employee relations, policy, training strategy) — so it's a strong fit for someone with 2–4 years of HR experience who wants ownership, exposure, and room to grow. Key Responsibilities Recruitment & Onboarding Manage day-to-day hiring across brands: service crew, kitchen, and outlet roles. Post listings, screen candidates, coordinate interviews with outlet/ops leads, and prepare offers. Run smooth onboarding: contracts, documentation, orientation, and first-week setup. Handle offboarding paperwork and exit interviews. Payroll & HR Administration Process monthly payroll accurately and on time, including part-time/hourly and shift-based staff. Administer CPF, leave, claims, and benefits; keep employee records and HRIS data accurate and up to date. Manage work pass applications, renewals, and cancellations (Work Permit, S Pass, EP) with MOM. Compliance Ensure adherence to the Employment Act, MOM regulations, CPF, and foreign-worker quota/levy requirements. Keep HR records organised and audit-ready; escalate risks early. Help maintain and update the employee handbook and HR SOPs (with management guidance). Employee Support Act as the first point of contact for staff queries on payroll, leave, and benefits across outlets. Support outlet managers with basic employee matters and coordinate with management on escalations. Training Coordination Coordinate scheduling and records for training (service standards, food safety/hygiene, onboarding). People Reporting Track and report headcount, turnover, and labour data to support outlet performance targets. Requirements 2–4 years of HR experience, ideally in F&B, retail, hospitality, or another shift-based, multi-outlet industry. Practical knowledge of the Singapore Employment Act, MOM work pass framework, and CPF. Hands-on payroll processing experience; comfortable with HRIS/payroll software and Excel. Organised, reliable, and able to manage multiple outlets and priorities. Good interpersonal skills — approachable with frontline staff and clear with management. Self-driven and comfortable in a fast-paced, growing environment. Willing to travel between outlets across Singapore. Diploma in HR, Business, or related field (or equivalent practical experience).