Presales

Job Descriptions: Support the sales team by providing pre-sales technical consultation for audio-visual (AV) solutions. Understand customer requirements and recommend suitable AV systems and technologies. Prepare solution proposals, technical specifications, and system designs. Conduct site surveys to assess installation requirements and project feasibility. Develop equipment lists, bill of quantities (BOQ), and cost estimations. Prepare and review technical documentation, drawings, and schematics. Deliver product presentations, demonstrations, and technical briefings to customers. Respond to technical queries and provide product recommendations during the sales process. Coordinate with vendors, manufacturers, and distributors on product specifications and technical support. Work closely with the sales and project teams to ensure proposed solutions meet customer and business requirements. Assist in preparing tender submissions, technical compliance documents, and bid responses. Ensure all proposed solutions comply with relevant industry standards and customer specifications. Support project handover by providing technical documentation and solution briefings to the implementation team. Keep up to date with new AV technologies, products, and industry trends. Build and maintain strong relationships with customers, consultants, and business partners. Provide technical support during customer meetings, proof-of-concept sessions, and project discussions. Assist in troubleshooting technical issues during the pre-sales stage when required. Perform other duties and responsibilities as assigned by the Company from time to time. Job Requirements Diploma or Bachelor's Degree in Electronics, Electrical Engineering, Information Technology, Audio Visual Technology, or a related discipline. Minimum 2–5 years of experience in a pre-sales, systems engineering, or technical support role within the audio-visual (AV) industry. Good knowledge of professional AV systems, including display solutions, projectors, LED walls, audio systems, video conferencing, control systems, and networked AV technologies. Experience in conducting site surveys and assessing technical requirements for AV installations. Ability to prepare technical proposals, system designs, equipment specifications, bill of quantities (BOQ), and cost estimates. Proficient in AutoCAD, Microsoft Office applications, and other relevant AV design or documentation software. Familiarity with AV manufacturers and products. Strong technical problem-solving and analytical skills with attention to detail. Excellent communication and presentation skills, with the ability to explain technical solutions to customers clearly. Able to work independently as well as collaboratively with sales, project, and technical teams. Good project coordination and time management skills, with the ability to manage multiple tasks and meet deadlines. Willing to travel to customer sites to conduct surveys, attend meetings, and provide technical support when required. A proactive, customer-oriented attitude with a commitment to delivering high-quality service.