Business & Operations Intern

We are building a new home cleaning service brand from scratch — and you will be part of the founding team. This is not a filing internship. You will help design how the business actually works. Most internships give you tasks. This one gives you a business to help build. If you want something real on your CV — and to actually understand how a company gets built from zero — this is it. What you will actually be doing Researching the Singapore home cleaning market — pricing, competitors, customer pain points, and gaps Helping draft operational frameworks — cancellation policies, helper conduct rules, client terms of service Mapping out the customer and helper journey — what happens at every step from booking to post-service Researching and comparing booking engines, payment gateways, and scheduling tools Supporting the build of internal SOPs and documentation for the new business Contributing ideas in team brainstorms and actually seeing them get tested and implemented Assisting with the Infinix Group rebrand — documenting processes, researching positioning, and supporting internal improvements What we are looking for Currently pursuing a diploma or degree in Business, Management, Operations, Economics, or any related field Structured thinker — you can break a problem down into steps and work through it logically Detail-oriented — policies and frameworks need to cover edge cases, not just the easy scenarios Curious and proactive — you ask questions, do your own research, and bring ideas without being prompted Comfortable using AI tools like ChatGPT or Claude to speed up research and drafting No prior work experience required — the right mindset matters more than your resume at this stage