Part-Time Administrative Assistant

Job Summary Learn 2 Play Music Academy seeks a friendly, organised Part-Time Administrative Assistant to support daily operations, manage customer interactions, coordinate schedules, and assist with administrative tasks to ensure smooth academy functioning. Responsibilities Greet walk-in customers and deliver responsive, helpful customer service to meet their needs Respond promptly to enquiries via phone, email, and messaging platforms to provide accurate information Process student registrations, invoices, payments, and retail sales accurately and efficiently Coordinate teachers' schedules and arrange replacement lessons to maintain smooth class operations Monitor and ensure timely collection of school fees to support financial processes Provide front counter support to facilitate daily academy activities and operations Assist the Supervisor with administrative duties and operational projects to improve workflow Track inventory levels and replenish supplies to maintain adequate stock for academy needs Maintain cleanliness and organisation of the academy environment for a welcoming atmosphere Interact professionally and respectfully with students, parents, teachers, and colleagues, demonstrating compassion and integrity Preferred competencies and qualifications Minimum 1 year of administrative or customer service experience preferred Proficient in Google Workspace (Docs, Sheets, Gmail and Calendar) or equivalent office productivity software. Organised, detail-oriented, and able to multitask effectively in a fast-paced environment Positive attitude, willingness to learn, and enjoy working with children and families Good verbal and written communication skills in English Mandarin proficiency is an advantage for communicating with some parents Other Information Working Schedule Wednesdays and Fridays 3:00 pm – 8:00 pm Applicants should be able to commit to both working days. Candidates who are able to provide occasional weekend support will have an advantage. Traini…