Audio Visual Executive (Gcw)

Reporting to the Director of Banquet Operations, the incumbent will be responsible to:- Handle the day-to-day setting up of audio visual and media equipment according to the operation requirements. Conduct routine checks on all equipment in the function rooms prior to events. Ensure that all equipment are tested and in good operating condition at all times. Ensure successful execution of event presentations and maintain guests’ satisfaction. Work hand-in-hand with the Banquet Operations and various departments in day-to-day operations. To carry out quarterly, bi-yearly, yearly inventory of all operating equipment. Set necessary equipment in function rooms, including outdoor catering events; as directed in the Banquet Event Order (BEO) To assist guests in the setup and dismantling of any AV equipment brought in for the event. Assist as required with any other related task assigned by event in-charge. Adhere standard operating procedures/guideline and comply with quality assurance expectations and standards. Requirements At least 1-2 years of working experience in the Hotel industry. Has technical knowledge on setting up of all audio visual requirements and be well-equipped on modern technologies of audio visual equipment. Basic understanding of LED screen / AV system setup and operation, able to perform troubleshooting (signal loss, display issues, cabling) and familiar with video connections (HDMI, SDI, LAN). Experience in diagnose and resolve LED display issues, such as dead pixels, panel failure / signal loss, "no display" issues / colour inconsistency, brightness mismatch and etc. Experience in troubleshoot power supply units and redundancy systems, perform module replacement and panel swapping, and etc.