Duty Manager (Ohs)

The Orchard Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: Duty Manager (OHS) Reporting to the Front Office Manager, the incumbent will be responsible to:- Greet and extend hospitality to all guests. Handle guest check-in and check-out at the reception Ensure a smooth and efficient running of the Hotel’s operations Supervise the activities and manpower deployment of the front office team on the assigned shift Handle guest enquiries and feedback professionally, to maximize guests’ satisfaction Ensure satisfaction of all guests by maintaining high standard of quality and quantity control for food and beverage Manage and improve guest reviews score Requirements At least 2 years’ of working experience in a similar capacity in the hospitality industry. Diploma in Hotel Management or equivalent. Good organizational skills, ability to prioritize workload and handle pressure. Good leadership with strong interpersonal and communication skills. Knowledge of Opera System would be added advantage.