Sales Coordinator

Job Title: Indoor Sales Support / Inside Sales Coordinator (Offshore Oil & Gas) Reporting To: Manager - Sales Qualification & Requirements Education: Minimum Diploma or equivalent Experience: 1–3 years of experience in inside sales, sales support, or customer service. Technical Knowledge: Familiarity with offshore equipment (e.g., Rigging & Consumables) is a significant advantage. Skills: Proficiency in Microsoft Office (especially Excel) and CRM tools. Good knowledge of logistics, shipping, and INCO terms. Excellent communication skills for stakeholder engagement. Attributes: Meticulous, detail-oriented, with the ability to work under pressure and meet tight deadlines A team player with committed attitude, excellent communication and interpersonal skills Ability to work in a fast-paced and dynamic environment. Key Responsibilities: Sales Inquiry & Quotation Management: Receive, review, and qualify incoming customer enquiries/technical queries for offshore products (e.g., rigging and consumables). Prepare accurate and timely technical/commercial quotations. Order Processing: Manage end-to-end sales orders from Purchase Order (PO) receipt to invoice generation and final delivery. Technical Support & Coordination: Whenever required, collaborate with internal teams (engineering, production, warehouse, service team and procurement) to ensure technical specifications, drawings, and certificates are met. Logistics & Documentation: Coordinate with forwarders for import/export shipping documentation. Client Relationship Management: Maintain healthy relationships with existing customers and support the sales team. Database Maintenance: Update and maintain accurate records of customer information and sales activity (e.g., In-House ERP systems & E-Filing). Assist Accounts Department to follow up on payment (if any) Any other ad hoc assignments Monthly Salary Range $2500 - $3000 / month Working hours: 5 days’ work week. Mondays to Fridays: 8:30am to 5.30pm Location: Pandan Road Transport : We have company bus departing near Clementi MRT station at 8.10am to bring staff to our office and a return company bus trip back to Clementi in the evening.