About this role
Key Responsibilities Project Cutover Activities Coordination Support preparation of cutover plans for country deployments and go-live activities across APAC countries Coordinate and track cutover activities. Follow up with project team members and country stakeholders to ensure timely completion of cutover tasks. Hypercare & Support Management Coordinate hyper care activities following country go-live. Facilitate daily and weekly hyper care meetings with country teams and key stakeholders. Track and monitor open issues, action items, and support requests during the hyper care period. Ensure smooth transition from hyper care support to Business-As-Usual (BAU) operations. Incident & Ticket Management Coordinate the logging and tracking of system incidents, defects, and enhancement requests. Liaise with vendors, technical teams, and business stakeholders to ensure timely resolution of tickets. Monitor ticket ageing, escalation status, and service levels. Maintain issue logs and provide regular status updates to project leadership. Reporting & Analysis Analyse support tickets, incidents, and deployment-related issues to identify trends and recurring problems. Develop and maintain APAC-wide dashboard to track operational KPIs and insights on system performance, operational issues, and adoption metrics. Prepare compliance, governance, and management reporting for leadership review. Device Firmware Upgrade Coordination (TBC) Support planning and coordination of device firmware upgrades across APAC locations. Monitor deployment progress and track completion of upgrade activities. Coordinate with local country teams and technical support teams to resolve device-related issues. Maintain device inventory and upgrade status reporting where required. Internal Control System (ICS) Support Support monitoring and follow-up of Internal Control System (ICS) requirements across countries within APAC. Coordinate with country representatives to ensure timely completion of ICS activities and action items. For interested candidates, please send your updated resume: Email: angelateh@recruitexpress.com.sg Angela Teh Ling Wei (CEI No.R1104464) Recruit Express Pte Ltd EA License No. 99C4599
What they're looking for
Liaising with project stakeholdersIssue TrackingLogistical TasksOperations Management
About Recruit Express Pte Ltd
Industry: Administrative & support servicesWebsite ↗
Frequently asked questions
What does a 9 Months HR Project Delivery Specialist #Eat at Recruit Express Pte Ltd do?
Key Responsibilities Project Cutover Activities Coordination Support preparation of cutover plans for country deployments and go-live activities across APAC countries Coordinate and track cutover activities. Follow up with project team members and country stakeholders to ensure timely completion of …
What skills does this 9 Months HR Project Delivery Specialist #Eat role need?
Key skills for this role include Liaising with project stakeholders, Issue Tracking, Logistical Tasks, Operations Management.
How much does a 9 Months HR Project Delivery Specialist #Eat at Recruit Express Pte Ltd pay?
This role lists a salary of S$5,000 – S$7,000 per month.
Is this 9 Months HR Project Delivery Specialist #Eat role remote, hybrid, or on-site?
The listing is based in D09 Cairnhill, Orchard, River Valley. Check the posting for remote or hybrid options.
How do I apply for this 9 Months HR Project Delivery Specialist #Eat role?
You can apply directly on Recruit Express Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.