We are looking for Business Analyst & Project Manager to join one of the government agencies! Exciting opportunity to work with a team of professionals to deliver government applications Great working environment and career exposure Candidate with experience in Outsystems project delivery are welcome to apply Responsibilities: Engage business stakeholders, product owners, operational teams and external vendors to elicit, analyse and document business requirements for project maintenance, enhancement requests and new releases. Conduct impact assessments and gap analysis for change requests, enhancements, incidents and integration initiatives. Analyse existing business processes and recommend improvements to enhance service delivery, user experience and operational efficiency. Translate business requirements into functional specifications, user stories, acceptance criteria, process flows, wireframes and other project artefacts. Facilitate requirement workshops, solution walkthroughs, sprint refinement sessions and user acceptance discussions. Work closely with Product Manager, Solution Architect, developers and QA team to ensure business requirements are accurately translated into system solutions. Support solution design discussions involving OutSystems, AWS services, Amazon Connect, APIs, Singpass/MyInfo and external system integrations. Review functional designs and proposed solutions to ensure alignment with business objectives and operational needs. Assist in release planning, requirement prioritisation and backlog management activities. Support SIT/UAT activities including test scenario preparation, result collation, defect triage, business validation and deployment readiness assessments. Assist with incident investigations, root cause analysis and service recovery activities for production issues. Prepare and maintain documentation including business requirements, functional specifications, process maps, user guides, training materials and operational procedures. Collaborate with cybersecurity, operations, platform and infrastructure teams to ensure compliance with government policies, IM8 requirements and system governance standards. Support change management, stakeholder communications and user adoption activities for new project capabilities and releases. Requirements: BA - Min 6 years experience as Business Analyst in Agile-scrum methodology and end-to-end project lifecycle PM - Min 7 years leading digital transformation programmes in an Agile scrum delivery environment Experience in OutSystems-based delivery Experience delivering government or public sector digital products By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to: Contact you about potential opportunities. Delete personal data not required at this application stage. To withdraw consent, email dpo@scientecconsulting.com. All applications will be processed with strict confidence. Only shortlisted candidates will be contacted. Liew Chien Hui (Vivian) - R2090138 ScienTec Consulting Pte Ltd – 11C5781