Centre Operations & Customer Service Executive (Education / Enrichment)

Position : Centre Operations & Customer Service Executive (Education / Enrichment) Location : Beauty World / Paya Lebar Working hours : 5 Days 9am - 6pm (Fixed Off Wednesday & Thursday) Salary (commensurate with experience) : Up to SGD4000 Basic + Performance Bonus + 7 Days Leave Duration : Permanent Industry : Education / Training & Development Main Responsibilities: Support customer acquisition by onboarding new parents Promote and recommend suitable coding programmes Drive customer engagement through special programmes, competitions, and community events Build and maintain strong relationships with parents and act as their advocate Plan and execute lead generation activities (e.g. parent sharings, trial classes) and ensure class payments are collected Coordinate with teaching team on student assessments and follow up with parents for conversion Handle general administrative tasks (onboarding emails, data entry, research, data management) Maintain accurate and updated customer records in the CRM system Track student progress and manage ongoing parent relationships Other ad-hoc activities assigned Requirements: Strong communication and problem solving skills Driven, fast learner, proactive and ability to work in a fast-paced environment Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information. Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips! ***We do not charge our candidates nor bind them with any contract.*** Diana Okta Tio Deputy Consulting Director (APAC) Reg no.: R2094678 EA No: 13C6684 Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.