Senior/ Junior IT Executive (Support)

We are seeking a Senior / Junior IT Executive (Support) to provide reliable IT support and system administration for our growing organisation. Job Descriptions: Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components Resolve Level 1 and 2 computer or application issues to local and remote users Escalation of Level 3 Application Issues to third-party vendors Provide guidance and recommendations to colleagues on best practices for using systems and technologies within the company Conduct regular system backups minimize data loss in the event of a system failure Maintain IT related Fixed Assets to support onboarding / offboarding process Maintain and ensure compliance with all IT / ISO related policies and procedures Collaborate with vendors, project leads and users to resolve issues and ensure consistent, viable solutions Update the core WordPress, manage plugin license and maintain pages and content Report generation and data analysis. Proficient in MS Office Job Requirements: Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field At least 2 years of experience as an IT Systems Administrator or similar role Familiarity with Windows systems and environments Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision Knowledge of SQL & Excel Is a MUST requirement Familiarity with WordPress would be advantageous