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Director, IT Service Delivery

Singtel Group

SingaporeFull-timeOn-site

Posted 25 Jun 2026

About this role

The Director of IT Service Delivery manages multiple account delivery teams to ensure contractual SLA commitments and customer satisfaction are met. They are responsible for strategic planning, financial management of portfolios, and leading both technical and service delivery teams. Candidates must have 8-10 years of experience in enterprise IT or 15 years in senior delivery roles across multiple technical domains. Proficiency in ITIL, financial management, and executive stakeholder engagement is required.

What they're looking for

Service Delivery ManagementProject ManagementITIL FoundationExecutive Stakeholders ManagementPeople ManagementPresentation SkillsProject P&LPortfolio Financial Management

Frequently asked questions

What does a Director, IT Service Delivery at Singtel Group do?

The Director of IT Service Delivery manages multiple account delivery teams to ensure contractual SLA commitments and customer satisfaction are met. They are responsible for strategic planning, financial management of portfolios, and leading both technical and service delivery teams. Candidates must…

What skills does this Director, IT Service Delivery role need?

Key skills for this role include Service Delivery Management, Project Management, ITIL Foundation, Executive Stakeholders Management, People Management, Presentation Skills.

How much does a Director, IT Service Delivery at Singtel Group pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Director, IT Service Delivery role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Director, IT Service Delivery role?

You can apply directly on Singtel Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.