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Service Controller, Bus Operations Control Centre

SMRT Corporation Ltd

SingaporeFull-timeOn-site

Posted 4 Jun 2026

About this role

The Service Controller oversees operations in the Bus Operations Control Centre, ensuring efficient bus services and managing incidents. They also assist in customer service and support various bus operations. Candidates should have a minimum diploma and prior customer service experience is beneficial. Experience in public transport is advantageous, and candidates must be willing to work in Jurong West.

What they're looking for

Microsoft OfficeFirst AidCommunication SkillsProblem Solving SkillsFast-Paced EnvironmentStress ResilienceTeamworkBilingual

Frequently asked questions

What does a Service Controller, Bus Operations Control Centre at SMRT Corporation Ltd do?

The Service Controller oversees operations in the Bus Operations Control Centre, ensuring efficient bus services and managing incidents. They also assist in customer service and support various bus operations. Candidates should have a minimum diploma and prior customer service experience is benefici…

What skills does this Service Controller, Bus Operations Control Centre role need?

Key skills for this role include Microsoft Office, First Aid, Communication Skills, Problem Solving Skills, Fast-Paced Environment, Stress Resilience.

How much does a Service Controller, Bus Operations Control Centre at SMRT Corporation Ltd pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Service Controller, Bus Operations Control Centre role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Service Controller, Bus Operations Control Centre role?

You can apply directly on SMRT Corporation Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.